Indoor Sales Support (LISMI)
Esta oferta está reservada exclusivamente a personas que cuenten con un certificado de discapacidad igual o superior al 33 %, conforme a la Ley General de los Derechos de las Personas con Discapacidad
Welcome to this recruitment process with Vueling!
Applying is your first step to having the opportunity to join the first Top Employer airline in Europe. We hope the information you find here encourages you to apply so we can get to know you and stay connected.
Let's start by getting to know us better!
At Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.
Our team is made of great professionals. Great and passionate people who collaborate, support and complement each other's skills.
We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
Job Purpose
The purpose of this position is to support the sales team in managing administrative tasks (contracts management, travel agencies information, etc…).
Main Accountabilities
- The Indoor Sales Specialist will be accountable for giving the support to the Sales team to manage regular requests from agencies (technical issues, product requests, invoices, among others).
Main Responsibilities - Tasks
- Management of Sales requests sent to indoor sales inbox mail.
- Management of “promovueling”.
- Support of simple administrative tasks
Main Relationships
- The Indoor Sales support will be working closely internally with Sales teams, Sales processes and effectiveness area, Legal Department, Revenue Management, Distribution area, Network and Operations, Finance and Customer Services.
Education
- Diploma or bachelor's degree in Economics, Sales or Tourism.
- Experience in airlines or in an agency is a plus.
Experience
- Some prior experience in administrative or sales support roles, preferably in the travel, tourism, or airline industry.
- Familiarity with basic contract handling, invoicing, or managing customer/sales requests is a plus.
- Experience in working with internal teams and external clients, such as travel agencies or commercial partners, is desirable.
- Strong organizational skills and ability to manage email inboxes, data, and documentation efficiently.
- Any internship or previous role involving Excel (Office 365), customer support, or internal coordination would be beneficial.
- A clear interest in the airline or travel industry and the ability to work in a dynamic, fast-paced environment.
Competencies
- Autonomy and agility finding solutions.
- Organized and comfortable working in a rapidly changing and demanding environment.
- Strong interest in the airline industry.
Languages
- Spanish: fluent
- English: B2 is a plus
Location
Viladecans, Barcelona
Level 6
We are the only Top Employer airline in Europe
For the second year running, Vueling is the only European airline and the only low-cost airline in the world to obtain this certification. The Top Employers Institute programme certifies organisations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics including People Strategy, Work Environment, Talent Acquisition, Learning, Diversity, Equity & Inclusion, Wellbeing and more.
🟡 #FlyToYourFullPotential
Every single person who works with us is unique. Join us is accepting the invite to fly to your full potential through self-development and pursuing your professional passion. Our employee value proposition and benefits include staff travel, discounts, a flexible working model, and more! Want to learn more? Click here.
🟡 Our Culture
We thrive on teamwork and collaboration. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
Our positive working atmosphere is unique and essential to our productivity and growth. You'll be surrounded by diverse and dynamic professionals. We are passionate about what we do: Connecting People and Places! Learn more about our Mission, Vision, & Values.
🟡 Our Recruitment Process
Your experience as a candidate is critical for us. We firmly believe that understanding our process will alleviate anxiety and ignite your passion for this extraordinary experience! Please take a closer look at how our process works.
- Department
- Commercial, Network & Strategy
- Locations
- Viladecans - Barcelona
Viladecans - Barcelona
Fly to Your Full Potential
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Being part of IAG Group
At Vueling, we're not just any airline - we're part of the IAG group, which means you've got plenty of chances to grow and develop your career within the group. Join us at Vueling and be a part of this exciting journey.
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Our work environment
We know that a good working environment is vital to foster employee engagement, productivity and overall wellbeing. Our spaces reflect our energy and innovative spirit to provide a welcoming and pleasant working environment.
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Great Professionals. Great people.
Our team is not only made up of experts in their field, but also of people who inspire and uplift those around them. The perfect combination that makes a positive impact on our work
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Opportunities for training and development
We offer each person who joins our team the opportunity to grow, to develop, to learn. Because we believe in people, in their talent, we want to see them shine, being their best professional version.
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Our benefits
Flight benefits: Our team get ready to start flying by booking benefit flights as soon as joining us.
Variable compensation: To add to the fixed compensation, our team have variable compensation according to your role, company and individual performance.
Vueling Flex: We know life changes, so we are able to adjust our benefits each year to your personal and family situation – Health insurance, training, transportation and much more.
Vueling Discounts: We know there is also more to life than work. That's why we have access to our discount platform where we can find more than 400 offers in different categories such as travel, shopping, training, and many more!
Make it Healthy: Our programme focuses on our team and our well-being! It includes: Gym, Nutrition, Physiotherapy, Acupuncture, Psychology support, Medical service, etc.
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Diversity & Inclusion
With a team of more than 60 nationalities and more than 51% of the positions occupied by women, there is no doubt that we have the perfect scenario for growth and innovation.
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Commitment with sustainability
At our core, we are a sustainable-oriented company, dedicated to reducing our environmental impact. Through the use of Sustainable Aviation Fuels (SAF) and the efficiency of our fleet, we actively contribute to achieving our Net Zero 2050 goal.
At Vueling, we invite you to fly to your full potential through self-development and pursuing your professional passion. We invite you to celebrate your unique strengths, work as a team to overcome challenges and achieve your goals for the greater good.
We practice our values every day, create the best working environment and are ready to support you with what you need to shine and make us shine with you.
About Vueling
We're one of the top ten companies in Catalonia, and we're part of IAG, one of the world's leading aviation groups.
We are one of Europe’s leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
We fly direct to over 140 destinations in 30 countries in Europe, North Africa and the Middle East.
As part of IAG, we’ve led the way in setting a target of zero net emissions by 2050.
Our purpose is about more than just providing a transport service; it's about connecting to new adventures, reunions, firsts.
It's about who we are.