At Vueling, we connect people, places and opportunities ✈️

As part of the IAG Group, we are one of Europe’s leading airlines, serving around 250 routes across 30 countries and welcoming millions of customers every year. With more than 5,000 employees, Vueling is the only European airline recognized as a Top Employer for three consecutive years. Driven by innovation, collaboration, and a commitment to sustainability, we are shaping the future of aviation while creating an environment where our people can grow, contribute, and make an impact.

Mission

As a Systems Administrator Support, you will provide administrative and operational support to the Cabin Crew department, ensuring that all crew documentation, records and communication processes are accurate, compliant and up to date. You will play a key role in maintaining operational readiness while supporting the daily needs of more than 3,000 cabin crew members across the network.

Tasks & Responsibilities

• Manage and monitor cabin crew documentation, ensuring all records, licenses, medical certificates, passports and airport credentials remain valid and compliant.

• Track document expiration dates and proactively coordinate renewal processes with crew members.

• Support the issuance, renewal and distribution of airport ID cards and other operational credentials.

• Handle crew requests and administrative queries through the company systems, providing timely support or escalating when required.

• Prepare and distribute communications to cabin crew, ensuring information is clear, accurate and professionally presented.

• Maintain and update crew profiles, roles and operational information within internal systems.

• Generate, review and update reports, supporting data validation and administrative processes.

• Coordinate administrative activities related to parking permits, company devices and other crew-related logistics.

• Collaborate closely with departments such as Crew Planning, HR, IT and other operational stakeholders.

• Support continuous improvement initiatives by identifying opportunities to streamline administrative processes and enhance data quality.

Academic Background

• Vocational Training (FP Grado Medio/Superior), Administration, Business Support, Human Resources or related fields.

• Additional training in administration, data management or office tools will be considered a plus.

Experience

• At least 1 year of experience in an administrative or operational support role, preferably within a structured and process-driven environment.

• Experience managing documentation, databases, records or compliance-related processes is highly valued.

• Experience working with CRM systems, HR platforms or operational management tools will be considered an advantage.

• Previous exposure to the aviation industry is a plus, although not mandatory.

Skills

• Strong organizational skills and exceptional attention to detail.

• Ability to manage high volumes of documentation accurately.

• Excellent written communication skills.

• Adaptability to changing priorities and fluctuating workloads.

• Proactive mindset and willingness to learn new systems and tools.

• Good stakeholder management and collaboration skills.

• Intermediate knowledge of Microsoft Office, especially Excel and Word.

• Interest in technology, data management and process improvement.

• Spanish fluent (C1 level minimum) and English intermediate (B2 level preferred).

💛 Vueling Values
Our values are what we believe in, what we stand for and how we behave.

• Make it happen

• Make it better

• Make it safe

• Make it cost-focused

• Make it customer-oriented

• Win together

Vueling is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other status.