Airport Duty Manager AMS
Will be in charge of managing daily operations with special emphasis on customer service.
At Vueling, we love things to happen. We always try to go one step further and do it better. More than a job – it's a way of life.
That's why we work together as a team made up of talented and passionate people, collaborating, supporting and complementing each other.
We are one of Europe’s leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
Job Purpose
Will be in charge of managing daily operations with special emphasis on customer service.
Main Accountabilities
- Will be responsible for supervising the operation of the handling.
- Will be responsible for carrying out audits and monitoring, will report on deviations in the service provided by the different providers.
- Will be the focal point between Vueling and the various suppliers of the organization.
- Will carry out the task of anticipating critical situations or problems, establishing controls and coordination mechanisms with different stakeholders and the company.
Main Responsibilities - Tasks
- Coordinate airport management
- work to meet the objectives of each area, optimizing resources and improving processes
- It will guarantee that the standards established with each provider are met.
Main Relationships
- Customers
- Providers
- Agents
Experience
- Airport or airline experience
- Experience in costumer service
Competencies
- Leadership
- Resolutive
- No difficulty working in pressure and stress environments
Languages
- English: C1
Others:
- Driving license
Location:
Amsterdam
🟡 Unlock the power of join us
Every single person who works with us is unique. And we want your experience of working at Vueling to be just as unique. Our employee value proposition and benefits include staff travel, discounts, flexible working model and much more! Want to learn more? Click here .
🟡 Our Culture
We thrive on teamwork and collaboration. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
Our positive working atmosphere is unique to us and essential to our productivity and growth. You'll be surrounded by like-minded dynamic professionals. We are passionate about what we do: Connecting People and Places! Learn more about our Mission, Vision & Values .
🟡 Our Recruitment Process
Your experience as a candidate is key for us. We firmly believe that understanding our process will alleviate anxiety and ignite your passion for this extraordinary experience! Take a closer look at how our process works .
- Department
- Operations
- Locations
- Amsterdam
Amsterdam
Unlock the Power of Joining Us
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Join the Best Team - #WinTogether
We thrive on teamwork and collaboration. Joining our team means being part of a cohesive unit that works together, shares knowledge, and supports each other.
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Career Growth & Development
We're dedicated to your growth. Our lifelong learning approach integrates skill acquisition through engaging projects and talented peers. Our comprehensive training resources, from online courses to workshops, ensure your success.
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Flight Benefits
We've got a staff travel program that hooks you up with cheaper flights, only paying taxes, through Vueling and more than 90 other airlines.
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Great Work Enviroment
We ensure exceptional service with dedicated signature rooms designed for flight preparation, offering both comfort and functionality.
Our sustainable HQ workspace and employee cafeteria further enhance your experience. -
Well-being
Our 'Make it healthy' program ensures physical and mental support. Our wellness center, expert physiotherapists and nutritionists are committed to your health goals. Plus, it's budget-friendly, letting you prioritize well-being.
At Vueling, we invite you to fly to your full potential through self-development and pursuing your professional passion. We invite you to celebrate your unique strengths, work as a team to overcome challenges and achieve your goals for the greater good.
We practice our values every day, create the best working environment and are ready to support you with what you need to shine and make us shine with you.
About Vueling
We're one of the top ten companies in Catalonia, and we're part of IAG, one of the world's leading aviation groups.
We are one of Europe’s leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
We fly direct to over 140 destinations in 30 countries in Europe, North Africa and the Middle East.
As part of IAG, we’ve led the way in setting a target of zero net emissions by 2050.
Our purpose is about more than just providing a transport service; it's about connecting to new adventures, reunions, firsts.
It's about who we are.
Airport Duty Manager AMS
Will be in charge of managing daily operations with special emphasis on customer service.
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